Land Registry Back to home page To Welsh language site  


Contact us
| Site map

 
  Customer service
Search
Search
Go to House prices
Go to Registering your land
Go to E-conveyancing
Go to Education & training
Go to Your information rights
Go to Practice
Go to Property information
E-services
Go to Business e-services
Go to Find a property
Go to Mortgage e-signature
Go to Land Registry Direct
Go to Add Value Services
Go to Information Charter
Go to Publication schemes
man with headset

Our service

Details of what customers can expect from us appear in our Service standards (268 Kb PDF).

We have a Customer Service Manager in each of our local offices.

We also have Office finder tool (that you can use to search for the Land Registry office for a county, district or postcode) and web pages where you can view the contact details for each Land Registry office by local authority delineation, or by alphabetical order.

Note: If you are hearing impaired, please see how we help you.

Office performance

All offices

Monthly performance

YTD December 2009 (%)

Target (%)

Accuracy
Registrations error-free under 1 year old

99.7

98.5

Speed of service
Registrations processed within 15 days

89.11

80.0

Official copies and official search Applications processed within 2 days

98.6

98.0

Last updated: 11 January 2010

Contact us

Email or

call 0844 892 1111

Monday to Friday
8am to 6pm

You can also provide
feedback using our
online form.

Service links

Land Registry service opening hours

Customer survey 2009 overview

Changes following your feedback

Customer Service publications

You can access all our publications in the Customer service section in Forms and publications.