INSIDE THE LAND REGISTRY
Activities, objectives, key facts, people, contacting us

STANDARDS AND ACHIEVEMENTS
Performance against objectives and targets

E-BUSINESS
Electronic services

HM Land Registry registers title to land in England and Wales and records changes in land ownership. It is a self-financing Government Executive Agency.

We shall improve productivity by:

• reducing casework completion times (particularly for new titles)
• maintaining current staffing levels
• training staff to handle the full range of casework.

We shall upgrade our IT infrastructure:

• converting more records into electronic form
• enabling our customers to lodge simple applications electronically
• progressing towards electronic conveyancing.

The Quinquennial Review will bring about a ten year programme of work that will bring the biggest change to land registration services in England and Wales since the great reforms of 1925. By 2011, the Land Registry will be the key component in a conveyancing process that is much faster and more secure. If approved by Ministers, this programme will start in 2001-02.